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Good Natured Competition The Spice of Progressive Business

by Dr. Benjamin Okeagu

A dear friend of mine sent her ad to be typeset and run to hundreds of thousands of eager prospects as promised by this really big and famous ad broker. The only problem was… my friend was also in the ad brokerage business. Well, weeks later, the big and famous brokerage firm returned my friend's order, explaining that since she posed a competition, they were not inclined to do business with her! My friend then quipped, "Oh well, since they are so worried about my business, I'd better give them something to really worry about!"

Another incident involved Murry Broach, who amassed a vast fortune from writing and selling what he called "specialized information." Murry was once marketing his latest book on how to make a fortune buying and selling merchandise seized in drug raids. It became an instant hit, and soon enough, the copycats of the industry started marketing their contrived facsimiles of his book. What did Murry do? He reached for his "unique selling proposition, a good unique selling proposition comes from product benefits… benefits you offer that someone else doesn't or you offer it better." Buoyed by his unique selling propositions, Murry's sales far outpaced those of his competitors combined!

The point to these two accounts is that competition in any business can be good for business. In fact, sometimes it is the nature of competition you're getting that tells you you're onto something HOT!

What is the value of competition in business? Consider the auto industry. Years ago, the "Big Three" enjoyed a virtual monopoly. But, at the same time, a common perception that American-made cars left too much to be desired in quality and customer satisfaction. Along came the Japanese, and the Big Three soon became embroiled in the fiercest kind of competition… one that, insiders say, even threatened their very existence at one point! Was this bad? Hardly! Just take a look at the state of the industry today. An industry that was once perceived to be aloof and arrogant now revels in favorable ratings for quality and customer satisfaction. The Big Three have even taken to forming widely publicized consortia, to further accentuate the quality of American-made cars. "Continuous Improvement" is a philosophy that appears to have become indelibly seared into their collective corporate subconscious minds! And the real winners are of course the consumers, who can now buy with the unflinching assurance of utmost quality. If it does nothing else then, competition awakens us from self-serving complacency, and launches us on a quest for excellence.

Competition is a way of life. If you come across competition, confront it with your "unique selling propositions." Your unique selling proposition is the one intangible factor that influences your customers' expectations, while your products/services ultimately deliver on those expectations. Your customers will continue to patronize you based on your PRICE, QUALITY, and SERVICE.

Dr. Benjamin Okeagu is the President and CEO of Resources Marketing Group. His writings are widely read. He specializes in helping serious entrepreneurs achieve a spectacular income with their own prestigious, low-cost Internet consulting business, even if they don't own a computer. For complete details, please send $2 for postage & handling to: Resources Marketing Group, P. O. Box 1743, Troy, MI 4809
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